Roster is built for the specific challenges that come with scaling an ambassador program on Shopify — the ones spreadsheets, Grin, and Impact weren't designed to handle.
Book a DemoMost brands run two or three programs side-by-side. Roster gives each one its own rules, rewards, and reporting — on shared infrastructure.
Contacts, segments, recruitment, multi-program.
Branded portal with magic-link login.
Channels, automated emails, branded templates.
Briefs, submissions, approvals across social.
Points, tiers, automated rewards, leaderboards.
Shopify-fulfilled product rewards, automated.
Auto-captured posts, metrics, and EMV.
Smart Links, leakproof codes, shareable codes.
Referral commissions, tiers, overrides, approvals.
8+ payout options, W-9/1099 compliance.
Revenue, social, engagement — real-time.
Shopify, Klaviyo, Zapier, API, webhooks.
Big launch, slow fade — it's how most ambassador programs die. Without gamification to pull people forward and community to make them feel seen, you end up recruiting replacements instead of growing what you have.
Ambassadors share codes. They end up on Honey, RetailMeNot, and Reddit. You pay commissions on sales that were never referred — and your attribution data can't be trusted.
Tracking ambassadors in spreadsheets. Briefing them over email. Chasing content through DMs. Manual work is the #1 reason brands evaluate Roster.
Your ambassadors are already making content — but you can't use what you can't see. Roster auto-captures posts across Instagram, TikTok, Facebook, and X, and gives you structured campaigns to brief the next wave of UGC.
The four problems above are where Roster differentiates. But a platform also needs to handle the fundamentals well.
| Ambassador management | Full contact CRM with custom properties, multi-program segmentation, branded application forms, bulk import/export, tagging, and advanced search and filtering |
|---|---|
| Commerce | Discount code management, referral tracking with recurring order attribution, personal order tracking, and Shopify tags and metafields sync for Klaviyo segmentation |
| Communication | In-platform email, templates, bulk outreach, community channels |
| Integrations | Shopify (native), Klaviyo, Zapier, API |
| Reporting | Brand dashboard, campaign reports, referral analytics, exportable data |
Roster works best when you already have a community and need a system to organize, engage, and reward them at scale.
This isn't gatekeeping — it's honesty. Roster is purpose-built for a specific type of brand.
Book a demo and we'll walk you through how brands like yours use Roster — with the gamification, leakproof tracking, and campaign automation your current tools don't have.
Book a DemoNot ready for a demo? See how brands like yours use Roster →
Annual or month-to-month. No per-ambassador fees. Onboarding included.